Privacy policy

Last Updated: November 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (“Site”). By using the Site, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Products purchased, transaction amounts, and order history.

  • Technical Data: IP address, device type, browser type, and browsing behavior through cookies or similar technologies.

  • Communication Data: Any messages, feedback, or inquiries you submit to us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate order updates and respond to inquiries.

  • Improve the performance, security, and functionality of the Site.

  • Personalize your shopping experience.

  • Detect and prevent fraudulent activities.

  • Comply with UAE legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Shipping partners, payment processors, IT service providers.

  • Legal Authorities: When required to comply with UAE laws or protect our rights.
    We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and support core functionalities. You can manage cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no electronic transmission is guaranteed to be 100% secure.

6. Your Rights

Depending on applicable UAE data laws, you may request:

  • Access or correction of your personal data.

  • Deletion of your personal data (subject to legal requirements).

  • Opt-out of marketing communications.

7. Third-Party Links

Our Site may contain external links. We are not responsible for their privacy practices.